1. General Information
1.1. The present Terms and Conditions constitute the complete Agreement ("Agreement") between you and Pokerdom.com with respect to this website. The terms ("Terms") apply to your use of the Games (as described below), the accompanying supporting network, mobile or other platforms through the http://www.pokerdom.com website ("Website") and other related links.
1.2. Pokerdom.com website is managed by the Darklace Ltd. Company Arch. Makaroiu III, 135, EMELLE BUILDING, 4th floor, 3021 Limassol licensed under Pomadorro NV, Curacao (Pomadorro NV E-Commerce Park Vredenberg / Landhius Groot Kwartier Groot Kwarierweg 12. Curacao, +442088167903).
1.3. Under these Terms and Conditions, the term "Pokerdom.com" refers to the Darklace Ltd. Сompany registered at Curacao under the registration number 8048/JAZ201-006 at the legal address Arch. Makaroiu III,135, EMELLE BUILDING, 4th floor, 3021 Limassol.
1.4. Terms and Conditions are legally binding and are accepted by the user during the account registration on the Pokerdom.com website.
1.5. The present Terms and Conditions take effect after you give your consent to them in the form of the registration on the site, by checking "I agree with the Terms and Conditions" – so you inform Pokerdom.com that you have read and accepted these Terms and Conditions. The use of any part of the Website confirms your agreement with these Terms and Conditions.
1.6. Read carefully the full text of these Terms and Conditions before you click "Register". If you do not agree with any provision of these Terms and Conditions, you should not use this Website.
1.7. You fully understand and agree to be bound by these Terms and Conditions mentioned here, as well as possible changes that may be periodically made to this text.
1.8. Pokerdom.com reserves the right to modify, edit, update and change any Terms and Conditions due to a number of reasons, including commercial, legal (according to the new laws or regulations), as well as for reasons related to the customer service. The updated Terms and dates of its entry into force are available on the Website. We will inform the player about all amendments, supplements or changes by posting a new version of the Terms and Conditions on the Website. The Terms and Conditions will be effective immediately upon posting it on the Website. You must familiarize yourself with the current Terms and Conditions. Pokerdom.com recommends the player to regularly check the updates of the Terms and Conditions.
1.9. Any mentioned games of Pokerdom.com in this Agreement refer to poker and its varieties, casino and varieties of games in the "Casino" section, bets on sports and their varieties, which may periodically appear on the Website. Pokerdom.com reserves the right to add or remove games on the Website at its own discretion.
1.10. These Terms and Conditions are published in several languages for information purposes and to facilitate access for the players. Pokerdom.com and the User agree that in identifying any differences between the Russian version of these Terms and Conditions and any other language version, the Russian version shall be the basic one.
2. Your account on Pokerdom.com
2.1. Registration and opening of an account on Pokerdom.com.
2.1.1. In order to take part in the game of Pokerdom.com on real money, you must register and make a deposit into your playing account ("Account").
2.1.2. Pokerdom.com shall be entitled to appoint providers of payment systems, which will act, receive funds and carry out the payment on behalf of Pokerdom.com.
2.1.3. You can have only one account and the playing account on Pokerdom.com. If you try to open more than one account on Pokerdom.com, we reserve the right to block or close any of your playing accounts and accounts or all of your playing accounts and accounts. Pokerdom.com has the right to leave one playing account and an account at its own discretion.
2.1.4. If you notice that you have more than one account on Pokerdom.com under different names, you must immediately notify Pokerdom.com at [email protected].
2.1.5. The request to open an account on Pokerdom.com is made by completing the registration form and sending it to Pokerdom.com online. Pokerdom.com reserves the right to refuse to open an account.
2.1.6. You must enter all mandatory information in a registration form, namely, to confirm your identity, specify the address and contact information, including a valid email address, place of residence, the relevant payment information; all of this information must be correct and valid. You are solely responsible for the accuracy, completeness and correctness of the information provided by you, and thus confirm and assure Pokerdom.com that the information provided by you is true, complete and correct. You are hereby informed that Pokerdom.com conducts the verification procedure of players placing deposits, both independently and with the involvement of third parties, and if you provide false or misleading information, your account may be blocked or closed on Pokerdom.com.
2.1.7. As part of the registration process, you must choose a username and password with which you will access the website. Your sole responsibility is to ensure the security of the data for the login. You do not have to report to someone your data to log in the system. Pokerdom.com shall not be liable for whatsoever incorrect use or misuse of your account on Pokerdom.com by third parties as a result of disclosure by you of your data for the login intentionally or accidentally, actively or passively to any third party.
2.1.8. Your username and password for the account are for your personal use and should always be kept secret. Your account is intended solely for your personal use, so provided that you have given us through it all the requested information, and it is true, we are entitled to assume that all payments and playing operations are carried out by you. We are not responsible for the access to your account by any third party, and the Operator under no circumstances shall be liable for any damage suffered by you as a result of an unauthorized use of your password by another person, as well as an unauthorized access to your account. All the transactions, under which your correct username and password were entered, regardless of whether it was done with your consent or not, will be considered as valid. You should change your password regularly and must not disclose it to third parties. You can, at any time, change your password in "My Account" on this Website. We never ask users about their password. It is not necessary to write any personal data in a password, such as names, birth dates, phone numbers, and other familiar words. This will help to prevent an unauthorized access to your account. Your sole responsibility is to ensure the confidentiality of your user name and password, and you are responsible for all cases of an unauthorized and illegal use of your data. We strongly recommend disabling beforehand the storing passwords function in the browser, to ensure stable operation of a robust program to protect against viruses and spyware, and firewall on your computer. If you do not use your computer, you must be sure to log out and shut it down. You should also refrain from using your account at Internet cafes, libraries and other public places where there is an access to the Internet. In case of the loss or an unauthorized use of your password, you must inform us about it. You should also contact us immediately if you believe that a minor has got an access to your account.
2.1.9. Loss of a password followed by failure to participate in any Pokerdom.com games whatsoever shall not be a cause to claim any compensation. Neither shall loss of a password be a cause to cancel bets on sports or a withdrawal request.
2.2. Allocation of funds to your playing account on Pokerdom.com
2.2.1. You can participate in any game, but if you do not have enough funds on the playing account of Pokerdom.com, Pokerdom.com shall not provide any credits to participate in the games.
2.2.2. All information required for placing funds to your playing account of your account on Pokerdom.com is presented on the pages of "CASH" and "Deposit" of this Website. You can use any convenient way for you to deposit money into the account listed on these pages. A list of possible methods of deposit can be changed periodically. Please note that some ways of placing funds into the account may not be available in some countries.
2.2.3. Depending on the method of placement of funds into the account, the amount of the deposit may be subject to a charge. The current amounts of such charges on deposits are specified for each deposit method in the "Cash" and "Deposit". Regardless of these charges your bank may also charge a fee for the transfer of funds and other payment methods.
2.2.4. You guarantee that the funds that you deposit into your account do not have criminal and/or illegal and/or unauthorized origin;
2.2.5. You agree not to reject from the prior transactions or deny or reverse any payment made by you, which can cause refund by a third party in order to avoid any legal responsibility.
2.2.6. The company does not accept funds from third parties, that is, friends, relatives, partners and/or spouses. You need to deposit cash into your account only from the account / system and / or payment cards, which are registered in your name. If during the security check, we find a violation of this provision; all winnings can be confiscated and returned.
2.2.7. We accept payment in EUR, RUB, and USD. The basic currency of the account on Pokerdom.com must be specified when registering. Please note that you bear the costs related to the currency fluctuations.
2.2.8. When using bank transfers, credit or debit cards to deposit the account, the funds will be credited only after Pokerdom.com receives a confirmation and authorization code. If Pokerdom.com does not receive such authorization, these funds will not be credited to your account.
2.2.9. Pokerdom.com reserves the right to use additional procedures and means to verify your identity when you make funds to your account on Pokerdom.com. To verify the user's identity, Pokerdom.com has the right to request proof of your identity (including, but not limited to, a copy of your passport / ID card / or any payment cards used, utility bill on your name or skype video call). If you do not provide or can not provide such information to us, we may suspend your account for as long as you provide us with this information, and / or permanently close your account in case of the failure to submit it.
2.2.10. In case of suspicious or fraudulent cash replenishments, including the use of stolen credit cards and / or any other activity of fraudulent nature (including any refunds or cancellation of payments), Pokerdom.com reserves the right to block your account, cancel any payment made and recover any winnings. We have the right to inform the relevant authorities and / or organizations (including the credit information agencies) of any fraud payments or other illegal activity. We reserve the right to hire collection agencies to return payments. Under no circumstances Pokerdom.com shall be liable for any unauthorized use of credit cards, irrespective of whether it was stated or not about the theft of credit cards.
2.2.11. Pokerdom.com does not grant any credits for the use of our services.
2.2.12. You acknowledge and agree that your account is not a bank account and, therefore, the insurance, guarantees, replenishment or any other instruments of protection from the deposit insurance or banking insurance, as well as any similar insurance systems will not be available. The interests on the funds available in your account are not charged.
2.3. Payments on winnings
2.3.1. After the final determination of the results of the game, in which you participated, or the confirmation by Pokerdom.com of the corresponding result of the event and the settlement of the markets of rates, all winnings are transferred for further use on your playing account of Pokerdom.com.
2.3.2. If Pokerdom.com mistakenly credits your playing account of Pokerdom.com with winnings or bonuses that do not belong to you, the credited amount will remain the property of Pokerdom.com and will be withdrawn from your playing account of Pokerdom.com. If before Pokerdom.com knows about the error, you withdraw the funds that do not belong to you, the mistakenly transferred amount will be considered as your debt to Pokerdom.com. In case of incorrect deposit, you must immediately notify the Pokerdom.com by email.
2.3.3. Pokerdom.com conducts additional verification procedures for any payment exceeding the equivalent of 1,000 USD and also reserves the right to conduct such verification procedures in respect of smaller payments.
2.4. Withdrawal of funds from your account
2.4.1. You can withdraw any amount less or equal to the amount of available balance of your account on Pokerdom.com, sending to Pokerdom.com a valid notice of withdrawal of funds from your playing account on the site.
2.4.2. The notification of funds withdrawal should be sent through the Website. Pokerdom.com does not accept requests for funds withdrawal made by phone or email. Pokerdom.com employees are prohibited from violating this rule.
2.4.3. In order to ensure your safety within twenty-four hours, you can withdraw not more than 5,000 USD, not more than 10,000 USD within 1 week, not more than 20,000 USD within 1 month.
2.4.4. Pokerdom.com offers a wide range of ways to withdraw money. Depending on the selected method, the withdrawal of funds may be accompanied by levying a fee. In addition, your bank may charge an additional fee for the services. The amount of the commission may be changed periodically.
2.4.5. Pokerdom.com returns you the funds in the same way that was previously selected for its placement.
2.4.6. If the requested amount exceeds one thousand dollars (1,000 USD) or more, as well as upon any initiative from our part, we need to carry out the identification procedure, which is done by sending us a copy or a digital photo of your ID document (page with photo), such as a passport or ID card, utility bills (mobile phone bills cannot be accepted) to Pokerdom.com . If you replenished your account using credit card, you must also send a copy of the front and back of this card. In the card number the first six and last four digits of the card shall be visible (if you have an embossed card number, pay attention that the numbers on the back of the card were closed the same way as on the front), CVV2 code must be painted over.)
2.4.7 In most cases Pokerdom.com has a policy of the non-use of fees in respect of ways of placing funds in support of regular customers. However, it is not allowed to players to place and withdraw funds from the system if they use it as an intermediate object for the transfer of money. The cases of such players will be considered on an individual basis, and they are required to pay a commission underpaid. This behavior can be regarded as a landmark, and it may be reported to the management of AML. This policy may be changed in the future.
2.4.8. If the funds turnover (total rake generated in poker) on your account is less than 20% of the deposit amount, the Company reserves the right to deduct a 10% fee including payment system commission (but not less than 0.5 USD) of the amount withdrawn.
2.4.9. Limits of payments on winnings at poker. If you win 20,000 USD or more, the Company has the right to divide the payment into the monthly payments of 20,000 USD, up to the moment of payment of all amounts. The company does not pay interest on the debt.
2.4.10. Limits of payments on winnings at video slots (casino). If you win 10,000 USD or more, the Company has the right to divide the payment into the next weekly and monthly payments: during 1 week not more than 2,500 USD, during 1 month not more than 10,000 USD, up to the moment of payment of all amounts. The company does not pay interest on the debt.
2.4.11. Limits on sports bets payout amounts: If you win 10,000 USD or more, the Company has the right to divide the payment into the following weekly and monthly payments: during 1 week not more than 2,500 USD, during 1 month not more than 10,000 USD, up to the moment of payment of all amounts. The company does not pay interest on the debt.
2.4.12. You acknowledge that you agree with our schedule of the withdrawal of funds. The requests for the withdrawal of funds are processed on a 24/7 basis. The Company shall not be liable for any delay in the processing of payments that arise after the request for the withdrawal of funds has been processed by our managers.
2.4.13. Every separate withdrawal request, unless burdened by the primary or additional identity, funds origin or history of winnings verification can be processed up to 7 working days, however, the Company will do its best to process requests as fast as possible.
2.4.14. All the costs of the first four fund withdrawals per calendar month are paid by the Company. The beginning and the end of calendar month are considered to be in the UTC 0 time zone.
2.4.15. After the first four withdrawals per calendar month, starting from the fifth and onwards, all transaction processing expenses are carried by the recipient and deducted from the transferred amount, except for the cases when funds are withdrawn using QIWI and Yandex Money payment systems.
2.4.16. The company has the right to set their own limits on the minimum and maximum amount of funds deposit and withdrawal per transaction and to change them at any time at its sole discretion and without prior notice, but with an announcement on the limit details on the official Pokerdom.com website during 14 working days from the date the new conditions come into force.
2.5. Closing of an account on Pokerdom.com
2.5.1. You can close your account at any time, and Pokerdom.com will return you all funds from your account on Pokerdom.com net of related charges for the withdrawal of funds.
2.5.2. The method of refund is determined at our sole discretion
2.5.3. Pokerdom.com reserves the right to close your account on Pokerdom.com and return you the available balance from your playing account, net of the related fees for the withdrawal of funds at our sole discretion and without any obligation of giving a reason or prior notice, if these obligations violate trade secrets or could cause any damage to Pokerdom.com.
2.5.4. Pokerdom.com reserves the right to withhold and remove any bonuses awarded to you if they will not be used within 6 months from the date of the award.
2.5.5. Sleeping” and inactive accounts
2.5.6. An inactive account is an account, which has not been accessed for 12 months, and where there is a real cash balance. Pokerdom.com will contact you if your account becomes inactive. If we cannot contact you within 12 months since your last login, Pokerdom will charge an administrative fee for keeping your account in the amount of US $ 5.00 per month and will make reasonable efforts to contact you. If your account becomes "sleeping", and we cannot contact you, Pokerdom.com will close your account and withdraw the balance from your account in accordance with the applicable law.
2.5.7. "Sleeping" account is an account which has not been accessed for 30 months, and where there is a real cash balance.
If within thirty (30) months no transactions have been registered on your account on Pokerdom.com, your account will be considered as "sleeping". Pokerdom.com will make every effort to give you back the balance of the account. By default, this balance will be withdrawn from your playing account.
The similar procedure shall be applied to the blocked accounts.
2.5.8. After closing of your account the obligations under the previous agreement will continue to be binding.
2.6. Additional terms
2.6.1 The Terms and Conditions for the service of 1-Click. You agree to pay for all the services and/or products, or other additional services ordered by you on the Website, as well as all additional costs (if necessary), including, but not limited to, all kinds of taxes, duties, etc. You are solely responsible for the timely payment of all fees. Payment services provider provides only payments in the amount indicated by the Website and is not responsible for the payment of the aforementioned additional amounts by a user of the Website. After clicking the "Payment", it is believed that the payment has been processed, and executed irrevocably. By clicking on "Payment", you agree that you will not be able to cancel the payment or demand its recall. By placing an order on the Website, you confirm and indicate that you do not break the laws of any state. In addition, taking the provisions of these rules (and/or the Terms and Conditions), you, as the owner of a payment card, confirm that you have the right to use the goods and/or services offered on the Website. If you use the services of Website, offering specific services such as gaming service, you provide a legally binding confirmation that you have reached or already exceeded the age of majority, which is allowed by law in your jurisdiction in order to use the services provided by the Website. Starting to use the services of the Website, you assume legal responsibility for compliance with the laws of any state that uses this service, and confirm that the provider of payment services shall not be liable for any illegal or unauthorized violation. By agreeing to use the services of the Website, you acknowledge and agree that the processing of any your payment is carried out by the provider of payment services, and there is no legal right to return the already purchased services and/or goods or other opportunities to cancel the payment. If you want to refuse the service for the next purchase of the service and/or products, you can deactivate the service by using the Personal account on the Website. The provider of payment services shall not be liable for failure/inability to process the data related to your credit card or for the refusal related to the non-receipt of the permission to conduct payment using your credit card from the issuing bank. The provider of payment services shall not be held responsible for the quality, volume, price of any services and/or goods offered / to you or purchased by you on the Website using your payment card. By paying for any services and/or products of Website, you firstly must observe the rules of the use of the Website. Please note that only you, as the owner of a payment card, are responsible for the timely payment of any services and/or products ordered by you through the Website and for all additional charges/commission related to the payment. The provider of payment services is only a performer of the payment in the amount specified by the Website and is not responsible for any pricing, overall prices and/or the total amounts. In case of a situation related to your disagreement with the above conditions and/or other reasons, we ask you to refuse timely to make a payment and, if necessary, apply directly to the administrator/support of the Website.
2.6.2. By agreeing with the recurring payments, the user allows Pokerdom.com to automatically write off the transactions from the card of the user in the selected periods and the selected amount of the proposed options. The user agrees that the payment card provided by him/her for the use of recurring payments for benefit of Pokerdom.com is and will be related to an account held by the user. The user agrees to independently provide the necessary balance on the payment card (debit or credit) for making recurring payments. The user can cancel the option of recurring payments. In this case, the user must contact the support team of Pokerdom.com at the following address [email protected] at least 5 working days prior to the date of the next recurring payment. If the user declares the cancellation of the specified option in less than 5 days before the date of the next recurring payment, the cancellation option applies only to the subsequent payments, but not the immediate one.
3. Obligations of a player
3.1. You hereby declare and guarantee the following:
3.1.1 Your age is not less than 18 years old or has reached the age of majority, which is legally permitted to participate in poker games under the laws of your jurisdiction.
3.1.2. You agree to use this Website and your account on Pokerdom.com solely for purposes of your personal participation in the games, and not for any financial or other operations. Your participation in the Games is carried out exclusively in the role of an individual for the purpose of recreation and entertainment;
3.1.3. You take part in games on your own behalf and not on behalf of any other person;
3.1.4. All information provided by you to Pokerdom.com during the term of this Agreement is true, complete and accurate and you agree to immediately notify Pokerdom.com of any changes in the data provided;
3.1.5. You are solely responsible for reporting and payment of taxes applicable to you in accordance with the applicable laws in your jurisdiction in respect of all winnings received from Pokerdom.com;
3.1.6. Pokerdom.com does not provide consultations to players on tax and/or legal matters. Players who need consultations on such matters shall contact a consultant and/or the authorities in the jurisdiction at the place of permanent residence.
3.1.7. All funds deposited to the account of your account on Pokerdom.com, are not related to any illegal activities and, in particular, are not the result of illegal activities;
3.1.8. You understand that by participating in the games, you risk losing the money deposited to your account on Pokerdom.com;
3.1.9. You agree not to engage in fraud, collusion, coordination with other players, or any other illegal activities related personally to you or third parties, and not to use a variety of software tools, methods and equipment for such participation in the game. Hereby Pokerdom.com reserves the right to void or close your account or to annul your participation in the game in case of detection of such a conduct;
3.1.10. To place deposits and withdraw funds from your playing account on Pokerdom.com you should only use credit card and other financial instruments that are valid and belong to you by law.
3.1.11. The software provided by us is the property of Pokerdom.com or third parties and is protected by the copyright and other intellectual property laws. You can use this software exclusively for personal purposes for entertainment in compliance with all the rules specified in them, terms and conditions, and in accordance with the applicable laws, rules and regulations.
3.1.12. Poker games that you play on the Website imply the poker game subject to the same principles as upon the participation in similar poker games in any other place. This means that players should be courteous to each other, avoiding the use of profanity, threats, belittling or violent acts against other users and abusive comments. It is also forbidden to use an aggressive style of communication, if even it is not related to direct insults and offensive language.
3.1.13. In some jurisdictions, online poker games may be illegal. You understand and agree that Pokerdom.com is not able to provide you legal advice or guarantees regarding the legality of your use of the services of the Website. The Company does not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by Pokerdom.com of your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction.
3.1.14. Pokerdom.com does not intend to provide you with services that might conflict with the current legislation in your jurisdiction. You confirm that you agree and guarantee that the use of the services on the Site complies with all applicable laws, statutes and regulations. The Company assumes no responsibility for any illegal or unauthorized use of the Services of the Website.
3.1.15. Pokerdom.com does not permit accounts to be opened by, or make any deposits nor used from, customers located or domiciled in United States of America, Spain, Italy, France, United Kingdom, Ukraine. This list of jurisdictions may be changed by the Pokerdom.com from time to time with or without notice. You agree that you are not allowed to open an account, nor attempt to use Your Account, if you are based in one of these jurisdictions.
4. Responsible Gaming
4.1. Upon the user request, Pokerdom.com can suspend his account for an unlimited period, but not less than 15 days and up to a lifetime suspension and during this period access to the account will not be granted for any reason.
4.2. You can close your account at any time in accordance with our self-exclusion policy within responsible gaming, in order to do this you have to contact our support team via [email protected] and specify your username or e-mail used to register the account you want to close.
4.3. At the end of the self-exclusion period you may ask to restore access to your closed account. To do this you must contact our customer support via [email protected] and specify details of the account you want to reactivate.
4.4. All account reactivation requests are reviewed by our Operator. Accounts that were closed in line with our self-exclusion policy shall not be unsuspended for any reason prior to the self-exclusion period expiration.
4.5. If you requested us to terminate your account, it can not be re-activated for any reason.
4.6. We will take all reasonable efforts to ensure compliance with our self-exclusion policy within responsible gaming. However, you agree that we do not take any responsibility whatsoever if you continue to deposit money on your gaming account and play poker using additional, previously not reported accounts or if you open a new account with essentially the same personal registration information even if it was filled in the registration form another way.
4.7. You lose the right to all future games, bonus funds and the data entered in any promotions. We will not be able to restore them in case of your account re-activation at the end of the self-exclusion period.
4.8. All remain balance on your account excluding active bonuses will be transferred to your bank card, your bank account or your account in any payment system at Pokerdom.com sole discretion.
5. Special Regulations
5.1. Pokerdom.com is a service of online poker using poker software licensed by Connective Games, by which the users, registered at Pokerdom.com, play poker against each other.
Pokerdom.com can also provide games and services in casino or bets on sports, properly licensed by service providers or developers.
5.1.2 The ban on the use of robot programs/Artificial Intelligence (bot program)
184.108.40.206. It is forbidden to use any robot or artificial intelligence programs (bots), purchased from third parties or developed in person, which perform some of the functions instead of a player, or perform a complete cycle of game actions.
220.127.116.11. Pokerdom.com will closely monitor such software on the computers of players and by playing on Pokerdom.com you give your consent and agree not to block the detection devices.
18.104.22.168. Regarding bets on sports, the following is strictly prohibited: arbitrage betting, use of third-party software, odds scanners or any other software for betting automation. In the case of non-compliance with this regulation, Pokerdom.com reserves the right to block a player’s account with an optional funds confiscation or to suspend transactions and funds withdrawals during the player’s gaming activity investigation. The investigation may take up to 14 days.
5.1.3. Prohibited software.
22.214.171.124. It is forbidden to use any hand converters, such as Poker Planer, Kings Hands CG Converter and Planet Converter.
126.96.36.199.1. Converters and their modifications for different poker rooms are fixed, as one and the same forbidden program.
188.8.131.52.2. For a single use of the converter without interaction with Pokerdom a warning is issued. If the violation occurs again, the account will be blocked.
184.108.40.206.3. For a one-time use of the converter during the interaction with the Pokerdom software, the account will be blocked without prior warning.
220.127.116.11. It is forbidden to use any software that:
18.104.22.168.1 Developed specifically or which purpose includes operating with poker rooms based on ConnectiveGames platform;
22.214.171.124.2 Provides any unfair advantage to players who use this program;
126.96.36.199.3. Shares information about closed cards between players or facilitates collusion or cheating in any way;
188.8.131.52.4. Uses a database of hands or player profiles and shares it with an user;
184.108.40.206.5. Reduces or eliminates the need for human decision-making (e.g. applications that automatically reset certain starting hands);
220.127.116.11.6. Designed for data timing (i.e. collecting hands or profiles of players from the game client, as a result of which the player is considered in terms of its own game);
18.104.22.168.7. Provides directions for the next step in the game in real time and during the game (including the means for analyzing and calculating ICM);
22.214.171.124.8. Tries to block any of our devices for the detection of fraud and deception;
126.96.36.199. Pokerdom.com will closely monitor such software on the computers of players and by playing on Pokerdom.com you give your consent and agree not to block the detection devices;
5.1.4 The ban on data mining
188.8.131.52. It is forbidden to use data mining for any purposes, including private or commercial use;
184.108.40.206. It is forbidden to use any type of data mining, regardless of whether the information is received by a player or anyone else;
220.127.116.11. It is forbidden to share any lawfully collected information on the opponent with other users who are interested in the game with this opponent.
5.1.5 The ban on collusion
18.104.22.168. You should always play according to your own individual interest;
22.214.171.124. These rules apply regardless of whether there is a clear agreement between the players and whether provable actual damages were caused or not to others.
126.96.36.199. You cannot act together with other players to gain an advantage;
188.8.131.52. You cannot use the soft play against friends - i.e. you have to play as aggressively against someone whom you know the way you would play against an unknown opponent and use the same strategy;
184.108.40.206. You should not use chip damping – i.e. you must not intentionally lose hands or manipulate during the game to transfer funds to another player;
220.127.116.11. You should not share information about closed cards in the current deal with other players. The discussion of closed cards is permitted after the deal and is at the discretion of the user. Be careful, as this is one of the bluffs;
18.104.22.168. You should not play in the same cash game or tournament Sit N Go, in which a player with whom you have the overall financial interest is engaged – i.e. you should not play the same games, where someone with whom you have an agreement on the rates, "swap" exchange, dividing the profit or bankroll is engaged;
22.214.171.124. You cannot incite other players to collusion, including indirectly;
5.1.6 One player – One account
126.96.36.199. You are allowed to have only one account on Pokerdom;
188.8.131.52. You should not attempt to circumvent any of the restrictions aimed at preventing the creation and use of multiple accounts by one user.
5.1.7 The ban on the joint use of the account
184.108.40.206. You must keep secret your account data (player name, password, and any other information to enter the player's account) and not give them to other people;
220.127.116.11. Under no circumstances, you can allow others to use your account;
18.104.22.168. You cannot use any other account, except your own one.
5.1.8. The ban on "Gold Farming"
22.214.171.124. You should play on your own behalf and for your own benefits;
126.96.36.199. It is strictly forbidden to play on behalf of the employer, the company, "Gold Farming" or any form of association or team.
5.1.9. The ban on modification (change) of the software.
188.8.131.52. It is forbidden to attempt in any way to change the software provided by Pokerdom.com or dismantle it.
5.1.10. You agree not to crack, not to try to crack and / or access or otherwise by-pass our security system. If we suspect that you have tried or are trying to break in, access or otherwise by-pass our security system or the software, we will be forced to immediately terminate your access to the Website and block your account; we also reserve the right to inform the relevant authorities.
5.1.11. The ban on the information transfer
184.108.40.206. Any attempt to gain an unfair advantage over other players, no matter whether it is forbidden by the rules or not, are not permitted.
5.1.12. Non-admission of problem players
220.127.116.11. A person with gambling problems, under no circumstances, shall register an account or play at Pokerdom.com.
18.104.22.168. If a person finds a problem with gambling later, he/she is obliged to inform Pokerdom.com and immediately stop playing online.
5.1.13 The player's account may be blocked / closed without prior notice
22.214.171.124. Pokerdom.com can block and/or close the player's account forever at its sole discretion and without prior notice. If the block is made not due to fraud, without violating the conditions and not due to damage caused to Pokerdom.com or any of its users as a result of a criminal game, in this case the funds on the balance shall be withdrawn to the user’s account. The Support Service can clarify the reason for blocking, unless this information will not infringe a trade secret and can not cause any damage to Pokerdom.com.
126.96.36.199. Pokerdom.com can block and/or limit player's access to certain website services at its own discretion and without prior notice. The service is meant to be casinos, sports betting, any of the poker games or poker tables with certain limits.
5.1.14 Funds on the player's account may be confiscated
188.8.131.52. In case of violation of the rules of poker or the Terms and Conditions of Pokerdom.com, Pokerdom.com reserves the right to confiscate any funds from the player's account and cancel any withdrawals of funds that are in the process of waiting.
5.2.1 Terms of chatting
184.108.40.206. Poker games, which include an option for a chat, provide players with the possibility of collective communication with each other during the game. There are certain rules designed to ensure a pleasant atmosphere in the lobby, as well as prevent fraudulent actions and allow players to feel like a part of the community.
220.127.116.11. Pokerdom shall not be liable to players, who use the chat function, for damage caused by the behavior of other players.
18.104.22.168. When playing poker you cannot comment on the current pots/hands. In the chat there should not be impolite comments to the players, as well as comments and expressions that may offend other players. It is forbidden to violate the privacy or other rights of colleagues on the games. It is forbidden to ask and report personal information in a chat. It is forbidden to use the chat function for the purpose of advertising or promotion of goods, services or offers. And also the topics of racial or national origin and political debate are forbidden.
22.214.171.124. To report an abusive behavior in the chat, please contact the support service of Pokerdom.com.
126.96.36.199. The moderation or control of the chat system is carried out automatically or by the employees of Pokerdom.com.
188.8.131.52. All conversations within the chat are recorded and stored.
184.108.40.206. The collusion with the use of a chat is forbidden.
220.127.116.11. In case of chat rules violation, Pokerdom.com sends player a warning. If the player continues to violate the rules, he may be banned from the chat. The player can also be banned with immediate effect without prior notice for an unlimited period at Pokerdom.com own discretion. The Company also reserves the right in its sole discretion to unblock the chat for a player prior to the earlier declared blocking period.
18.104.22.168. All conversations with malice will be reported to the appropriate authorities.
22.214.171.124. Each bonus is subject to the relevant conditions, which can be viewed by clicking directly on the section "Promo" and "News" on the Pokerdom.com site and via related links.
126.96.36.199. Bonuses, received through Pokerdom.com poker product can be redeemed only by using this product and in compliance with the poker terms in effect.
188.8.131.52. Bonuses, received through Pokerdom.com sport wagers product can be redeemed only by wagers on sport events on Pokerdom.com and in compliance with corresponding conditions for each bonus.
184.108.40.206. Bonuses, received through Pokerdom.com casino product can be redeemed only using casino on Pokerdom.com and in compliance with corresponding conditions for each bonus.
5.3.2. A bonus shall be considered as a "free bet", and shall not be considered as a money equivalent. No money equivalent, exchange, transfer for any type of bonus is allowed, other than specified in the effective terms.
220.127.116.11. You can not withdraw funds from your bonus balance. When you deposit your funds, they are added to your "cash balance". You can withdraw any amount from your cash balance, but when doing so you lose the remaining amount on your bonus balance.
18.104.22.168. Once you create your withdrawal request you automatically cancel / may lose all activated bonuses (both "active" and "pending"). Even if your withdrawal request is rejected for some reason (for example, investigation for fraud), your bonus balance shall not be restored! Please note that by agreeing to receive bonuses from the casino, and in case your redeemed bonuses exceed five thousand USD, we reserve the right to limit such withdrawals to a maximum of five thousand USD during any 7-days period.
22.214.171.124. To cash out your bonus you have to clear your bonus amount times 3 (300%) of your bonus amount. Bonus clearing is the total of bets that you need to make before the bonus itself and the bonus winnings will be transferred to your cash balance. Bonus clearing conditions will be specified in the terms for each bonus and presented as a multiplier of the bonus amount or a sum of the bonus amount and the deposit made.
126.96.36.199. Not all bets will qualify for casino bonus clearing. Winnings in Blackjack, Arcades (Heads or Better, Dice Twister, etc.), Video poker (Jacks or Better, Aces and Faces, etc.), Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo release 5% on your bonus account. Winnings in all other slot games release 100% on your bonus account, roulette winnings release 0%. These values may occasionally vary, so please check with our customer support team before betting to find out the effective percentage of winnings in every game to be released to your bonus account.
5.3.3. If the account funds turnover (a total of stakes) is less than the triple total of all player’s deposits, the Company reserves the right to charge 10% (but not less than 0,5 USD) of the amount withdrawn. In case the deposit was made via bank card, the Company charges 20% of the amount withdrawn.
188.8.131.52. Pokerdom.com reserves the right to cancel tournaments, bonuses and promo events, as well as any poker game.
5.4.2 Chinese "Pineapple" Poker starts automatically after the player is seated on the table. The player is responsible to follow his open table and Internet connection. In case of disconnect, the player condition doesn’t move to "seat out". Administration is not responsible for any loss in a round during disconnect from players side or oversight during its start.
5.5. Virtual money game (play money)
5.5.1 Pokerdom.com holds virtual money games (play money)
5.5.2 Virtual money is credited to all users of Pokerdom.com
5.5.3 Virtual money game has nothing to do with the game for real money. Virtual money cannot be exchanged for real money, used as contributions to tournaments or other events.
5.5.4 Virtual money is available for acquaintance with the functions of the poker room, as well as improving the skills of players.
184.108.40.206. It is forbidden to use Virtual money as an alternative to real money to participate in collusion games with Virtual money.
5.5.5 Pokerdom.com may restrict or prohibit the use of Virtual money to any player at its sole discretion at any time.
6. Tournaments cancellation
6.1. Cancellation of the tournament with guaranteed prize pool
6.1.1 Cancellation of the tournament before its start
220.127.116.11. If tournament was canceled before its start, all buy-ins with tournament commissions (fees) are returned to players.
6.1.2 Tournament is canceled, when players are not in the prize zone
18.104.22.168. If the tournament was cancelled, but prize places had not been reached, remaining players will receive their fees, and after will share a prize pool accumulated by buy-ins in a following way: 50% are shared equally among remaining players, 50% are shared respectively to the amount of chips of remaining players.
22.214.171.124. The tournament fee collected from knocked out players remains at poker room.
126.96.36.199. Example: guaranteed prize pool of the tournament is 10,000 USD, but before the start of prize zone, players accumulated only 7,000 USD with buy-ins. Only 7,000 USD will be distributed.
6.1.3 Tournament is canceled, when players are in the prizes
188.8.131.52. In case of tournament cancellation, the prize pool is distributed in following way: Each player receives the minimum prize, which had not been received before tournament cancellation. The remaining prize pool is shared respectively to a number of chips of remaining players.
184.108.40.206. Tournament fee from all players is collected by poker room.
220.127.116.11. Example: guaranteed prize pool of tournament is 10,000 USD, but players accumulated only 7,000 USD. Only 10,000 USD will be distributed.
6.2. Cancellation of the tournament without guaranteed prize pool
6.2.1. Cancellation of the tournament before its start
18.104.22.168. If tournament was canceled before its start, all buy-ins with tournament commissions (fees) are returned to players.
6.2.2 Tournament is canceled, when players are not in prize zone
22.214.171.124. If the tournament was cancelled, but prize places had not been reached, remaining players will receive their fees, and after will share prize pool accumulated by buy-ins in the following way: 50% are shared equally among remaining players, 50% are shared respectively to a number of chips of remaining players.
126.96.36.199. Tournament fee collected from knocked out players remains at poker room.
6.2.3. Tournament is canceled, when players are in prizes
188.8.131.52. In case of tournament cancellation, the prize pool is distributed in following way: each player receives the minimum prize, which had not been received before tournament cancellation. The remaining prize pool is shared respectively to a number of chips of remaining players.
184.108.40.206. The rest of the players receive their tournament buy-ins.
220.127.116.11. Tournament fee collected from knocked out players remains at poker room.
6.3. Cancellation of freeroll tournaments
6.3.1. During the cancellation of the freeroll tournament with guaranteed prize pool, in case if the tournament had reached a prize stage, guaranteed prize pool of the tournament will be distributed among players. If the tournament had not reached a prize stage, the prize pool will not be distributed.
6.4. Cancellation of bounty knockout tournaments
6.4.1. In case of cancellation of the bounty knockout tournament, pinned bounty award will be returned to players.
6.5. Cancellation of sit and go tournaments
6.5.1. The above rules for tournaments refer as well to sit and go tournaments
6.6. Special tournament cancellation terms
6.6.1. In case of any sudden problems with access to the game server, all tournaments, if possible, are paused for investigation. If within the hour performance of server is not restored, tournaments will be cancelled.
6.6.2. If during the problems with access to game server, tournaments were not immediately paused or canceled, they will be canceled as soon as possible. In this case, during the distribution of prize pool will be taken into consideration the places and amounts of chips of players at the moment of technical difficulties start, and not at the moment of tournament cancellation.
6.7. Playing the paused tournaments to the finish
6.7.1. In case of technical problems, the tournament was not finished, and reasons for its pausing appeared, all tournaments with buy-ins in amount of 2,000 RUB and up, will be paused and finished on the next day at the same time, as scheduled.
6.7.2. If a player is not able to participate in playing to the finish, he will receive the amount according to his stake, respectively to the regulation of distribution of prize pool in case of tournaments cancellation.
7. Betting on sport
7.1. Available bets
7.1.1. Pokerdom offers the following types of bets:
18.104.22.168. "Simple" is a bet on a single event. Winnings on a "simple" bet equal to the stake amount multiplied by the event odds.
22.214.171.124. "Accumulator" is a bet on a number of events that do not depend on each other. Winnings on an "Accumulator" bet is a total of stakes multiplied by odds of each event selected in the “Accumulator”. An “accumulator” can include any events that do not depend on each other. An "accumulator" gains a return only in case all the selected events are predicted correctly. If even just one of the selected wagers loses, the entire stake will be lost. Maximum odds allowed for an "Accumulator" is 1,000.
126.96.36.199. "Combined" is a complete combination of accumulator bets from the events selected by the player. From a given list of selections you can make a complete accumulators listing of a certain size. This option is available in a betslip in "Combined" tab. For example, in case of 6 chosen events, you can bet on all possible "Doubles", "Trebles", "4-fold", "5-fold" and "6-fold" on your choice. If you choose the "Trebles", it means that you are betting on all possible "Trebles" from the list of events. Since there are 20 options of "Trebles", the total bet cost would be 20 times greater than the cost for one option ("Treble"). If you predicted 3 options, then your bet will be paid. If you made 6 correct predictions, there will be 20 winning bets.
188.8.131.52.1. Examples of a "Combined" bet: You made 7 selections and you want to place a bet on an accumulator set of 4 selections each ("4-fold"). The total of possible bets is 35. The total stake of such accumulator set with a stake of 0.5 EUR per selection ("4-fold") will be $17.50. You made 10 selections and want to place a bet on an accumulator set of 2 events each ("Doubles"). The total of possible bets is 45. The total stake of such accumulator set with a stake of 0.5 EUR cents per selection ("Doubles") will be $22.50.
184.108.40.206.2. Winnings on a "Combined" bet equal to the total amount of accumulator winnings included in the "Combined" bet. Maximum odds allowed for a "Combined" bet is 1,000.
220.127.116.11. “Accumulator” and “Combined” bets must not include various results of the same match, different bets on the same player in a same tournament (for example, to win the tournament and to win the match) even not related directly. In case an "Accumulator" or "Combined" bet included any events related to the same match, this bet will be refunded even if it was not blocked by the betting software.
7.2. Bet acceptance terms
7.2.1. Bets are accepted on the basis of the line, a list of upcoming events, with the odds (multipliers) on the outcome of these events suggested by Pokerdom.com.
7.2.2. In team competitions "home" (receiving team) and "away" (guest team) concepts are used, except for the following cases:
18.104.22.168. Tournaments are held in the same city (for international competitions in the same country).
22.214.171.124. The event is the final of any cup competition and consists of one match.
7.2.3. In bookmakers’ line "home" team comes first (marked "1"), and the "away" team comes second (marked "2"). In other cases order of participants in line is conventional, and details about the venue are for informational purposes only.
7.2.4. Changes in line (handicaps, odds, totals, limits on accumulators, maximum bet amount limits, etc.) may take place after any bet, but the terms of previously placed bets remain unchanged. Bet amount cannot exceed the balance of the customer’s account.
7.2.5. To avoid cases when a bet is not accepted, the system automatically updates the odds in the betslip before accepting it (in case of changes). The user should carefully check betslip before the final bet confirmation.
7.2.6. Betting on the same event, after reaching a total maximum bet on this event will not be accepted.
7.2.7. If a user attempts to circumvent betting limits established by Pokerdom.com by multiply placing the same or similar bets, or by using multiple accounts, Pokerdom.com reserves the right to cancel such bets.
7.2.8. Bets are accepted until the event start.
7.2.9. Bets for any reason placed after the actual start of the event shall be deemed void and shall be refunded; also they must be excluded from the "Accumulators".
7.2.10. The exceptions are betting on «Live» events, betting on events during the match. Such bets are valid until the end of the event, and are calculated with odds of 1 if the bet for any reason was accepted after the event end.
7.2.11. Terms of wagering on sports prevail over the general terms.
7.2.12. Despite the fact that we make every effort to ensure that the site content is correct, all data on the current course of events are for informational purposes only. We accept no liability for any inaccuracies in the current match or time score. We recommend you to always use alternative information sources.
7.2.13. "Live" event results update is for informational purposes only. In this case an incorrectly indicated result is not a ground for a bet cancellation. Bookmaker network is not responsible for the results accuracy during "Live" events.
7.2.14. Event date and time indicated in the line are for informational purposes only. Incorrectly indicated date is not a ground for a bet cancellation. In such a case, bets are considered valid if they are made before the event start (with the exception of «Live» bets). For bet evaluation purposes, the actual time of the event start according to the official information from the competition or match host is regarded as the event start.
7.2.15. Pokerdom.com takes no responsibility for an entirely accurate translation of the players’ last names, team names, names of the cities where the events selected for the bet are held.
7.2.16. In case of human errors or software failures when accepting bets (obviously mistyped odds, a mismatch of odds for various selections, etc.) and other evidences that prove bets incorrect, Pokerdom.com reserves the right to declare such bets void. Pokerdom.com management reserves the right to cancel any bet placed based on obviously "incorrect" line or after the event start.
7.2.17. A client cannot modify or cancel a bet after placing it on the server and receiving a confirmation. Connection or other technical failures in the client communication are not a ground for bet cancellation once the bet has been registered on the server.
7.2.18. Pokerdom.com reserves the right to impose restrictions on or decline bets placed by any player without providing any reason or prior written notice.
7.3. Special conditions
7.3.1. If the event:
126.96.36.199. Have not started at the scheduled time and was postponed for more than 48 hours from the beginning time indicated in the betslip, then all bets on this event become void (unless otherwise stated in the effective terms for the corresponding sport).
188.8.131.52. Was suspended and not played out within 48 hours from its start time indicated in the betslip, then all bets on the outcomes defined before the suspension are settled according to these outcomes, and bets on the outcomes that were not defined are settled with odds of 1 (unless otherwise stated in the effective terms for the corresponding sport).
184.108.40.206. In case the match is postponed to the neutral venue, all bets remain in force. In case the match is postponed to an opposing team’s venue - all bets are refunded and excluded from "Accumulators". In case a postponed match was scheduled to be played between two teams from the same city, all bets remain in force and are non-refundable regardless of the venue.
220.127.116.11. In case the results are annulled or changed (protest, doping etc.) the initial result will be used for bet settlement.
18.104.22.168. Pokerdom.com announces the actual results on the basis of official records and other information sources after the event end.
22.214.171.124. In case of a dispute situation, a mismatch of results and obvious mistakes posted by various sources, the final decision on determining the results for bet settlements is taken by Pokerdom.com.
126.96.36.199. In case there is a ground to believe that a bet was placed after the event result became known, or after the selected player/team has gained a significant advantage (eg. score advantage, substitution or sending the player off etc.), Pokerdom.com reserves the right to cancel such a bet (make a refund), both winning and losing.
188.8.131.52. The Company settles bets on live events based on its own data on the actual course of the match. If for any reason (e.g., transmission failure, missing results in information sources, etc.) event results cannot be determined, bets on such events are settled with odds of 1.
184.108.40.206. The client is responsible to make sure the bet is correct and complies with the effective terms, since in case of an error regardless of its cause and the party in fault Pokerdom.com reserves the right to void the bet.
220.127.116.11. Claims on disputed issues shall be sent via e-mail requests (to [email protected]) within 10 days after settling the respective bet. At the end of this period, all such claims will be rejected. In disputed unprecedented situations that have no precedents the final decision is made by Pokerdom.com.
7.4. Financial limitations
7.4.1. The minimum bet on any event is: 0,5 USD, 0,5 EUR, 10 RUB.
7.4.2. The maximum odds for an "Accumulator" bet is 1000. "Accumulators" with odds exceeding the maximum allowed limit are settled at the odds of 1000. Furthermore, the winnings amount must not exceed the maximum payout on a single bet.
7.4.3. The maximum bet amount for an event depends on the sports type and event, is defined by Pokerdom.com specifically for each event and type of bet and is subject to changes without prior written notice. Pokerdom.com reserves the right to limit a maximum bet amount for specific events, as well as to set and remove special limitations for individual players without notice or explanation.
7.4.4. The maximum payout for a bet is $10,000 in the account currency.
7.4.5. If a bet includes at least one event from internal CIS country competitions (Championships and Cups of Russia, Ukraine, etc.), then the maximum payout is $5,000.
7.5. Sport specific rules
7.5.1. Pokerdom.com calculates bets based on the regulation time results, if otherwise is not specified in the market description ( - including the extra time/overtime)
18.104.22.168. Pokerdom.com offers markets such as "match up", "team to score more goals", etc. For bets to remain valid, both contestants must take an active part in the competition. If both contestants show the same result, the bet will be refunded.
7.5.3. Bets on a winner
22.214.171.124. If more than one participant (team) of the competition is announced the winner, betting odds on these participants (teams) are divided on the number of winners. For example, if three participants are announced winners, the betting odds are divided into three (for example, the initial odds were 4.5 and three participants have been announced the winners, the final odds will be 4.5/3 = 1.50). The exception is for the cases where the winners are determined with the help of additional statistical indicators (passings, goals scored, etc.)
7.5.4. Bets on bookings
126.96.36.199. For bets on bookings in soccer matches, the yellow card is counted as one card. Direct red card is counted as two cards. If a player receives a yellow card and then another yellow one, which led to the red one it is considered that the player has received three cards. The bets are calculated based on the regulation time results. Cards shown to substitutes and non-players (coaches, managers, etc.) and shown after the full-time whistle do not count towards the total. Cards shown after the half-time whistle are considered to be shown in the 2nd half. If two or more players receive a booking for the same incident, the player who is shown the first card by the referee will be deemed the winner.
7.5.5. Bets on penalty points.
188.8.131.52. For bets on penalty points in soccer matches, the yellow card is counted as 10 points, and the red or the second yellow (turned red) as 25 points. Second yellow card which led to a red card is ignored. As a result, a player cannot get more than 35 penalty points. Bets calculation is based on the results of the regulation time. Cards shown to substitutes and non-players (coaches, managers, etc.) and shown after the full-time whistle do not count towards the total.
7.5.6. Bets on corner kicks
184.108.40.206. Corners awarded but not taken do not count in bets calculation.
7.5.7. Bets on time intervals
220.127.116.11. Bets on time intervals (interval result, goals during an interval, interval total, corners etc.) are calculated based on the actual end time of the interval. For bets settling purposes, the time 15:00 is considered the 15th minute and 15:01 is considered the 16th minute. To avoid misunderstandings, it is assumed that the interval 1-15 starts from 00:01 and ends at 15:00.
18.104.22.168. Bets on the last half or match interval which is determined by the referee depending on the actual match duration. To avoid misunderstandings, it is assumed that the interval 30-45 starts from 30:01 and ends at the first half end. Interval 75-90 starts from 75:01 and ends at the match end (excluding extra time/overtime).
7.6. Terms of sport-specific betting
22.214.171.124. In soccer matches bets are placed on a player, "player to score at any time", "first player to score ", "last player to score". Such bets apply only to the match regulation time.
126.96.36.199. A goal scored by a player of the opposite team counts as scored. Own goals do not count in the settlement of bets.
188.8.131.52. Bets on the player statistics performance during the match (the number of goals, fouls, yellow or red cards, etc.) are only valid in case of the player is part of the starting line-up.
184.108.40.206. If only own goals were scored during the match, such bets on the player are considered lost.
220.127.116.11. If a match was suspended and at least one goal was scored, then bets on the "first player to score" market will be settled, and bets on the "last player to score" market will be void.
18.104.22.168. Bets on the "player to score at any time" market for the player who scored will be settled as won, and bets on the other players will be void.
22.214.171.124. In case information on the result is missing or there are obvious inaccuracies in the records, Pokerdom.com reserves the right to settle the bets based on the internal sources.
126.96.36.199. In any disputes Pokerdom.com will rely on the information obtained from the internal sources to make the final decision.
188.8.131.52. In soccer market description expressions "1st half" and "half time" can be used with the identical meaning.
184.108.40.206. When betting on the highest scoring quarter in basketball, if the highest same number of points was recorded in two or more quarters, the winning outcome is "Even".
220.127.116.11. Handicaps and total on a tennis match are specified in games, unless otherwise indicated in the line.
18.104.22.168. All bets on a match are valid until the end of the tournament they are part of.
22.214.171.124. For bet settlement on live events Pokerdom.com uses its own data on the actual course of the game. If for any reason (e.g., transmission failure, missing results in information sources, etc.) event results cannot be determined, bets on such events are settled with odds of 1.
126.96.36.199. Claims for bets placed on live event shall be accepted not later than 24 hours after the event ends.
188.8.131.52. Data on court surface is provided for information only, in case the surface material is changed all match bets remain valid. Pokerdom.com does not accept claims regarding incorrect information about court surface.
184.108.40.206. In case a tennis match has started and one of the participants for any reason refuses to continue the game (or is disqualified), then the outcomes unconditionally determined by the match suspension are used for bet settlement. All other bets will be refunded.
220.127.116.11. To avoid misunderstandings, it is assumed that if the match is suspended when the score is 4-4 in the first set, then the markets: total of Over/Under 9.5 in the 1st set, handicaps 2.5 in the 1st set, etc., will be settled. Bets on such markets as total of Over/Under 10.5 in the 1st set, handicaps 1.5 in the 1st set, set winner, match total of Over/Under 22.5, match handicaps 3.5, match winner etc., will be refunded.
18.104.22.168. In the team competition, in case one or more participants are substituted in any team for any reason bets on the match outcome and progressing to the next round remain in effect; in doubles matches if the team sheet is specified, in case at least one participant is substituted, bets will be void; if the team sheet is not specified, then bets remain in force.
22.214.171.124. If a match is decided by a so-called “Champion’s tie-break” (shortened game played up to 10 points) instead of the final set, then the third set is settled as 1-0 in games range. Hence, the overall match total and handicaps in games range are settled as of 1-0 score in the 3rd set respectively.
7.8. Pokerdom.com reserves the right to suspend bet settlements on an event, if a company has evidence implicating the following:
7.8.1. Event integrity has been compromised.
7.8.2. Tampering of odds or turnover was detected.
7.8.3. A fixed match took place.
7.8.1. Evidence on the aforesaid may be based on the size, volume and structure of bets on Pokerdom.com. Further investigations and proceedings of such events will be carried out by the Company’s official partners.
7.8.2. In case administration of Pokerdom.com or an international anti-corruption organization such as EWS-FIFA, Federbet and the Tennis Integrity Unit suspect that a match has an unsporting nature, the administration reserves the right to suspend bets made by the Client who wagered on the event in question until the resolution from the international organization is received, and, in case the fact of unsporting competition has been determined, to declare the bets invalid. The administration has no obligations to provide evidence and conclusions to the players.
7.8.3. The decision made by Pokerdom.com management based on the verdict following the investigations and proceedings of any of the specified matters (if any), shall be considered as final. However, during investigations and proceedings until the matter is finally considered, Pokerdom.com accepts clients’ written requests to refund bets made on any events under investigation and/or proceedings.
8.1. You hereby acknowledge and agree that Pokerdom.com is entitled to process your personal data in order to provide you with the access to the Website and the possibility to use it, as well as to provide you with the opportunity to participate in games and to provide the related services.
8.2. Pokerdom.com’s activities are regulated by the law on protection of personal data and the processing of such data must be in accordance with the law. In addition, Pokerdom.com is obliged to protect your personal information and respect your right to privacy in accordance with the best business practices and applicable laws.
8.3. Pokerdom.com uses your personal information to provide the access to the games and the performance of its functions related to ensuring your participation in the games.
8.4. Pokerdom.com also handles your personal data for the purpose of verification procedures to ensure your participation in the games.
8.5. By agreeing to the Terms and Conditions, you give us the right to periodically carry out any verifications (at our discretion), or that will be required by third parties (including regulatory bodies) to confirm your identity and contact information ("Verification").
8.6. During the Verification, we may restrict your ability to withdraw funds from your account.
8.7. If any information you provide is false, inaccurate, misleading, and/or otherwise incomplete, you break the terms of the agreement, and we reserve the right to close your account immediately and/or to refuse to you to use the services of the Website, in addition to any other action at our sole discretion.
8.8. Your personal data is not disclosed to third parties, unless such a disclosure is not necessary to process your requests as, for example, to conduct transactions with your account or participate in games, conducting verification procedures, or if required by law. As business partners, suppliers or service providers of Pokerdom.com may be responsible for certain elements in the overall functioning of the Website, your personal data may be transferred to them. You hereby agree to the disclosure of your data in such cases.
8.9. You have the right of access to your personal data stored in Pokerdom.com.
8.10. You are required to immediately notify Pokerdom.com of changes in the information specified by you upon the registration and opening of an account at Pokerdom.com by making appropriate changes to your profile or otherwise.
8.11. In order to provide you with efficient service, Pokerdom.com or the service providers of the Company may require transferring your personal data from one country to another, including any country in the world. You hereby consent to such transfers.
8.12. During the processing of your account and execution of related transactions, Pokerdom.com can interact with the rating agencies, agencies detecting fraud and agencies combating money laundering. You hereby agree to the disclosure of your data in such cases.
8.13. You hereby grant Pokerdom.com the right to periodically inform you about the changes at the website, new services and offers.
9.1. If you have a complaint, you can:
9.1.1. Send an email to the support service at [email protected]
9.1.2. Pokerdom.com will make every effort to as quickly as possible to solve this problem.
9.1.3. If you have any questions regarding any transaction, you can also contact Pokerdom.com by e-mail [email protected] and specify the issue. We will check any doubtful or disputed transactions. Our decision is final.
9.1.4. In case of any dispute, you agree that the registrations on the server will act as the final evidence in determining the outcome of any claim.
9.1.5. You acknowledge that the outcome of the games on the Website is defined by our random number generator that randomly generates events, and you accept the outcomes of all games. If there are any discrepancies between the gaming results on your computer and the results on our server, the results on our server shall be final and binding. If there are discrepancies between the information on your computer and the balance on our server, the balance available on the company's server is considered as the balance on your account, and this decision shall be final and binding.
9.1.6. If for any reason you are dissatisfied with the decision taken by Pokerdom.com concerning your complaint, you can complain to the Office of the Lotteries and Gaming Curacao. Address: Landhuis Groot Kwartier, Groot Kwartierweg 12, Willemstad, Curacao Email: [email protected]
10. Responsibility limitation
10.1. You log in the Website and participate in the games at your own risk. Websites and games are available to you without any express or implied guarantees.
10.2. Without abandoning the above general provisions, Pokerdom.com, its directors, employees, partners and service providers: do not guarantee the complete absence of errors in the software or on the Website, do not guarantee uninterrupted access to the Website and / or the Games, shall not be liable for any losses, costs, expenses or damages, whether direct or indirect, special, indirect, consequential or any other incurred in connection with your use of the Website or your participation in the games.
10.3. You hereby agree to fully release Pokerdom.com, its directors, employees, partners and service providers from liability for damages, costs, expenses, liability on complaints or any other liability that may arise from your use of the Website or participation in the Games.
10.4. Pokerdom couldn’t guarantee the complete absence of frauded actions by particular players in poker-room and doesn’t compensate any funds to the injured part.You are fully accounted for the whole course of game and interaction with rivals furthermore you accept the outcome of your interaction. If it happened that one or more than one of your rivals were blocked because of violation of the project’s rules, any compensation or distribution of funds that were involved into your interaction is not made.
11. Reporting in accordance with the policies to combat money laundering
11.1. Pokerdom.com observes the Law on Combating Money Laundering and the relevant regulations. In accordance with the laws of Curacao, Pokerdom.com is obliged to report all suspicious transactions to the competent authorities of Curacao.
11.2. If you became aware of any suspicious activity in relation to the game on the Website, you should immediately notify Pokerdom.com.
11.3. Pokerdom.com may suspend, block or terminate your account and keep all the funds at the same time if so requested by the Law on Combating Money Laundering.
11.4. Pokerdom.com reserves the right to use additional procedures and means to verify the compliance with all the rules of operations of the company in relation to anti-money laundering.
12. Violations, penalties and termination
12.1. If you breach any provision of these Terms and Conditions, or Pokerdom.com has good cause to suspect you of such a violation, Pokerdom.com reserves the right not to open an account or suspend access to or close it, withdrawing all the funds (including the deposit) and spending it on the compensation of any damage caused by you.
12.2. If Pokerdom.com has suspicions regarding your involvement in illegal or fraudulent activities using the Website, the violation of this Agreement or that you have problems with creditors or other activities detrimental to our business, we may freeze or terminate your account, at our sole discretion.
12.3. You agree that in such situations the final decision with respect to the breach of the terms, conditions and provisions are adopted by Pokerdom.com, as a result of which Pokerdom.com may suspend your account or permanently prohibit you to use our site.
12.4 Pokerdom.com is not responsible for the violation by you of applicable laws in the country of your residence.
13. Interruption or termination of the games
13.1. During the disruption of the servers, log, technical termination of the game, or any other failures occurred due to the fault of Pokerdom.com the funds of a player returns to the initial state in which they were prior to such a failure.
13.2. Pokerdom.com will not bear any responsibility for any damage or financial loss that surely or supposedly have arisen in connection with the activities of the site and its content; including without limitation of delay or interruption of the work of the site or the transmission of data, loss or damage of data, the termination or interruption of communication, abuse of the site by anyone or its content or any errors or omissions in the content.
14. Intellectual property
14.1. Pokerdom.com is the sole owner of the trademark of Pokerdom.com and logo of Pokerdom.com. Any unauthorized use of the trademark or logo of Pokerdom.com can be prosecuted.
14.2. WWW.POKERDOM.COM is a unified resource directory of Pokerdom.com; unauthorized use of this URL on another website or digital platform without prior written permission is prohibited.
14.3. Pokerdom.com is the owner or lawful holder of a license to the technology, software and business systems used within this Website.
14.4. The content and structure of the Website Pokerdom.com are protected by copyright ©. All rights reserved. The copyright of this Website including all text, graphics, code, files and links belong Pokerdom.com. The site may not be reproduced, transmitted or stored in whole or in part without prior written permission. Your registration on the site and its further use in no way imply obtaining any rights to the intellectual property contained in our system.
14.5. Links to the Website and any of its pages may not appear on other websites without the prior written consent of Pokerdom.com.
14.6. You agree not to use automatic or mechanical devices to keep track of the web pages of Pokerdom.com or any web content contained in it. Any unauthorized use or reproduction of content will be prosecuted legally.
15.1. If any provision of these Terms becomes illegal or unenforceable, then that provision shall be deemed severable from these Terms and Conditions, and all other provisions shall remain valid and are not affected by such severability.
16.1. Pokerdom.com reserves the right to assign or in another legal way to transfer rights and obligations under this Agreement. You may not assign or otherwise transfer rights and obligations under this Agreement.
17. The completeness of Agreement and admissibility
17.1. This Agreement constitutes the complete agreement between you and Pokerdom.com with respect to this Website, and in case of fraud, it supersedes all prior or coincident in time cases of exchange of information and proposals, whether in an electronic, oral or written form between you and Pokerdom.com with respect to this Website.
17.2. A printed copy of this Agreement and any notice given in electronic form will be submitted to the judicial or administrative authorities in case of proceedings conducted pursuant to or in respect of this agreement to the same extent and under the same conditions as other business documents and records originally generated and maintained in printed form.
18. Applicable Law and Jurisdiction
18.1. These Terms and Conditions are subject to and interpreted in accordance with the laws of the Netherlands Antilles and you irrevocably submit to the exclusive (single) law of the jurisdiction of courts of the Netherlands Antilles to settle any disputes (including claims for compensation and counterclaims) which may arise in connection with the creation, legality, effect, interpretation or action, or the legal relationship established by the Terms and Conditions or in any way arising from the Terms.